About this role
Customer Care Agent at Ashley Furniture. Location: New Braunfels, Texas, United States. Role: resolving deliveries, managing escalations, notifying customers Requirements: 1-2 years in fast-paced environments, excellent phone/chat/email etiquette, problem-solving, Microsoft Office and CRM proficiency, reliable attendance, legally authorized to work in the US, 18+; bilingual preferred. Category: Customer Service Seniority: Entry Level Tools: Package AI, Storis, Salesforce, Microsoft Office, CRM systems Commitment: Full Time Workplace: Onsite Languages: English