About this role
Customer Care Specialist Agent-ND at MHA Systems Inc.. Location: Bismarck, North Dakota, United States. Role: tracking customer, resolving issues, documenting processes Requirements: High school diploma/GED required; 2+ years customer support/call center experience preferred. Must be proficient with Microsoft Office (Outlook, Word, Excel), handle high-volume multi-platform work, maintain 90% attendance, and be able to work variable shifts including weekends. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Exchange, Decision Logic, Infinity, Loan Management software Commitment: Full Time Workplace: Onsite Languages: English