About this role
Customer Care Centre Agent - Temporary at Ikano-Retail. Location: Pasay City, Metro Manila, Philippines. Role: handling inquiries, resolving cases, recommending products Requirements: 1–2 years customer-facing support experience (contact centre preferred), strong written English, experience with WhatsApp and email channels, complaint handling, multitasking across chat/email, and familiarity with customer service/case management tools. Category: Customer Service Seniority: Entry Level Tools: WhatsApp Commitment: Contract, Temporary Workplace: Onsite Languages: English