About this role
Customer Operations Manager at Hawk. Location: Munich, Bavaria, Germany. Role: building systems, analyzing data, operating toolchain Requirements: 7+ years in professional services/revenue/customer success operations; expert data analysis and Excel; experience building post-sales operating models, BI tooling, Planhat, AI agents (Claude), and automation. Category: Business Operations Seniority: Senior Level Tools: Planhat, Claude, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English