About this role
Bilingual Online Billing & Support Agent - (French and English) at Indigo Books & Music. Location: Toronto, Ontario, Canada. Role: supporting customers, resolving billing, investigating fraud Requirements: Bilingual French/English, Secondary School Diploma, 2+ years customer service experience, Excel knowledge, call centre experience an asset, flexible availability (Mon–Sun 9am–11pm ET) and strong communication and organizational skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English, French