About this role
B2B Support at Taxwell. Location: United States. Role: supporting customers, troubleshooting issues, updating knowledge Requirements: Seasonal remote B2B support agent providing phone and email support for TaxAct product lines; troubleshooting connectivity, compatibility, navigation, installation; 2+ years tax or browser/Windows experience preferred; 25+ WPM; private hardwired internet. Category: Customer Service Seniority: Entry Level Tools: TaxAct Professional, TaxAct, Internet browsers, Microsoft Windows Commitment: Full Time, Seasonal Workplace: Remote Languages: English