About this role
Customer Service Agent at Waterbury Hospital. Location: Middlebury, Connecticut, United States. Role: triaging calls, scheduling appointments, updating records Requirements: High school diploma/GED and 1+ year call center or multi-line experience (preferably medical). Strong phone and computer skills, knowledge of insurance and electronic medical records, and ability to triage calls and schedule appointments. Category: Administrative & Clerical Support Seniority: Entry Level Tools: Electronic Medical Records, Appointment Scheduling System, Multi-line Telephone Commitment: Full Time Workplace: Onsite Languages: English