About this role
Surge Team Agent at DIRECT INTERACTIONS INC. Location: Seattle, Washington, United States. Role: answering calls, connecting resources, documenting information Requirements: Must be US resident and authorized to work, high school diploma/GED, strong verbal communication and problem-solving, able to respond quickly to activation, proficient with multiple computer applications, meet production standards, pass background check. Category: Customer Service Seniority: Entry Level Tools: Windows 11, USB wired headset Commitment: Contract, Temporary Workplace: Remote Languages: English