About this role
Customer Support Agent at Modulr. Location: Edinburgh, Scotland, United Kingdom. Role: responding enquiries, investigating issues, resolving issues Requirements: Customer-facing role responding to enquiries via web, email and phone; investigating and diagnosing issues; strong communication, attention to detail, and a curious, proactive mindset; flexible 8am–6pm availability and rota-based out-of-hours support. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Hybrid Languages: English