About this role
Tier 2 Customer Care Agent (CONTRACT) - Bilingual (English/Spanish) at Fubo. Location: Dominican Republic or New York City. Role: resolving issues, handling escalations, answering inquiries Requirements: Bilingual English/Spanish customer care experience, high school diploma/GED, experience handling Tier 1 escalations, social media experience, strong written/verbal communication, reliable laptop and internet, weekend and shift availability. Category: Customer Service Seniority: Mid Level Commitment: Contract Workplace: Remote Languages: English, Spanish