About this role
Customer Advocacy Agent, Holyoke MA at Ghc. Location: Holyoke, Massachusetts, United States. Role: providing outreach, bridging operations, preparing returns Requirements: 2+ years customer service experience; strong verbal and written communication; proactive, collaborative, and solution-oriented; ability to manage email inboxes, Slack, on-floor customer interactions, and escalate issues. Category: Customer Service Seniority: Entry Level Tools: Slack Commitment: Full Time Workplace: Onsite Languages: English