About this role
Customer Service Agent at UniFirst. Location: San Antonio, Texas, United States. Role: handling calls, processing transactions, resolving inquiries Requirements: Handle high-volume inbound calls (25–60/day) and emails, manage accounts, process refunds/replacements/invoices, navigate multiple internal systems, 2+ years customer service experience, high school diploma, 45 WPM, MS Outlook/Word/Excel proficiency. Category: Customer Service Seniority: Entry Level Tools: Microsoft Outlook, Microsoft Word, Microsoft Excel, Multi-line phone system Commitment: Full Time Workplace: Onsite Languages: English