About this role
Agente Admin de Experiencia del Cliente Premium (Madrid, M, ES, 28079) at Iberia. Location: Madrid, Community of Madrid, Spain. Role: assisting customers, managing lounges, resolving incidents Requirements: Provide personalized assistance to premium and business customers in airport VIP lounges; airport customer service experience; familiarity with Resiber, Amadeus, World Tracer, and Altea; high level of English (B2+); strong interpersonal skills. Category: Customer Service Seniority: Entry Level Tools: Resiber, Amadeus, World Tracer, Altea Commitment: Full Time Workplace: Onsite Languages: English, Spanish