About this role
Customer Service Agent at Canyon Bicycles USA. Location: Carlsbad, California, United States. Role: delivering support, managing cases, resolving inquiries Requirements: High school diploma, 2+ years customer-facing experience, proficiency with CRM/Help Desk tools, familiarity with SAP, Salesforce, Outlook and Microsoft Office, ability to lift up to 25 pounds, flexible hybrid schedule including some weekends. Category: Customer Service Seniority: Entry Level Tools: SAP, Salesforce, SharePoint, Outlook, Microsoft Office, CRM Commitment: Full Time Workplace: Hybrid Languages: English