About this role
Customer Retention Specialist - State Farm Agent Team Member at Sunshine Newton - State Farm Agent. Location: Leesport, Pennsylvania, United States. Role: managing inquiries, maintaining records, assisting retention Requirements: Resolve customer inquiries, maintain and update customer records, assist with retention strategies; strong communication and problem-solving skills; customer service experience preferred; able to handle high-stress situations. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English