About this role
License Holder Support Agent at GIA Publications, Inc.. Location: Bedford Park or Oak Park or Chicago. Role: handling inquiries, onboarding customers, processing payments Requirements: Associate's degree or equivalent experience; customer-service skills; strong written/verbal communication; familiarity with Google Drive, Microsoft Office, Zoom, Gmail; ability to learn licensing and copyright; reliable, self-starter; US residency required. Category: Customer Service Seniority: Entry Level Tools: Zoom, Zendesk, Google Drive, Microsoft Office, Gmail, MailChimp, Basecamp, Canva, WordPress Commitment: Full Time, Part Time Workplace: Remote Languages: English