About this role
Supervisor, Residential Customer Solutions at Charter Communications. Location: Lake Mary, Florida, United States. Role: supervising agents, coaching agents, analyzing performance Requirements: Supervise retention call center agents, coach to meet retention and upsell goals, 3+ years call center/customer service or phone sales experience, Associates degree in marketing/sales or equivalent, knowledge of video/data/voice products, ability to work variable hours. Category: Sales Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English