About this role
Supervisor, Residential Customer Solutions at Charter Communications. Location: Riverview, Florida, United States. Role: coaching agents, monitoring calls, analyzing performance Requirements: Supervise retention agents, coach and monitor calls, meet retention and upsell goals, analyze performance, associate degree in marketing/sales or equivalent, 3-5 years call center/customer service or phone sales experience, English proficiency, knowledge of cable/video/data/voice products. Category: Sales Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English