About this role
Patient Connection Agent at DAP Health. Location: Escondido, California, United States. Role: scheduling appointments, answering calls, verifying eligibility Requirements: 2 years customer-service experience; strong verbal/written skills, HIPAA compliance, Microsoft Office and EHR proficiency, database entry and records management, empathy, and ability to meet call-center KPIs. Bilingual ability may be required. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, EHR Commitment: Full Time Workplace: Hybrid Languages: English