About this role
Agent, Support Technique at Uniselect. Location: Boucherville, Quebec, Canada. Role: answering calls, guiding users, documenting tickets Requirements: 3+ years technical support or customer service experience; bilingual English/French; high school diploma or IT diploma/equivalent; Windows, basic networking, Active Directory and Microsoft Azure experience; hardware and POS troubleshooting; strong communication and multitasking skills. Category: Customer Service Seniority: Mid Level Tools: Microsoft Windows, Active Directory, Microsoft Azure, Microsoft Office, POS Commitment: Full Time Workplace: Onsite Languages: English, French