About this role
Technical Support Agent 2 Hybrid at Datamark, Inc.. Location: Chihuahua, Chihuahua, Mexico. Role: troubleshooting issues, responding customers, documenting issues Requirements: Associates in Computer Science or equivalent experience; 2+ years programming experience with SQL, PHP or similar; help desk and escalation knowledge; bilingual Spanish/English; strong analytical and communication skills. Category: Customer Service Seniority: Entry Level Tools: SQL Database, PHP, Microsoft SharePoint Commitment: Full Time Workplace: Hybrid Languages: Spanish, English