About this role
Team Leader I at Overview. Location: Cebu City or Manila. Role: overseeing team, entering data, ensuring kpis Requirements: Leads a team of 6–7 agents, completes a 3–4 month training program, reviews and keys source documents, ensures KPI targets and schedule adherence, conducts 1:1s, provides feedback, and handles disciplinary actions. Category: Business Operations Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English