About this role
Agente de Call Center at Encora. Location: Mexico. Role: answering calls, resolving issues, documenting interactions Requirements: 4+ years call center/customer service experience, English B2, Spanish proficiency, CRM and Microsoft Office experience, strong verbal/written communication and problem-solving, remote availability Mon–Sat. Category: Customer Service Seniority: Mid Level Tools: CRM, Microsoft Office Commitment: Full Time Workplace: Remote Languages: Spanish, English