About this role
IT Helpdesk Agent at Outsourcing Management Limited. Location: San Pedro Sula, /, Honduras. Role: provide support, troubleshoot problems, customer service Requirements: 4+ years related experience; IT certifications; bilingual Spanish/English; on-site in San Pedro Sula; strong customer support and troubleshooting skills. Category: Information Technology Seniority: Mid Level Tools: N-able RMM, MS Office, Outlook, CRM, Remote access software, Bomgar, LogMeIn Rescue, Salesforce, Dell hardware, HP hardware, Lenovo hardware, WatchGuard, Synology NAS, Ubiquiti devices, AVG, Webroot, AV Defender, Windows Server, Windows Desktop Certifications: its Commitment: Full Time Workplace: Onsite Languages: Spanish, English