About this role
Hotel Reservations Agent at Sycamore Hospitality Management Inc. Location: San Luis Obispo, California, United States. Role: processing reservations, answering phones, resolving issues Requirements: 1-2 years hospitality or customer service experience preferred; must work evenings, weekends, and holidays; sales-focused with upselling ability; proficient with Microsoft Word, Excel, Outlook, POS, PMS (Maestro) and related systems; strong phone etiquette and multitasking skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft Outlook, POS, Payroll systems, PMS, Maestro, AKIA, Book 4 Time Commitment: Full Time Workplace: Onsite Languages: English