About this role
Contact Center Agent I at Nbtbancorp. Location: Norwich, New York, United States. Role: resolving inquiries, providing information, processing transactions Requirements: High school diploma/GED required (associates preferred). Customer service experience preferred. Strong written and verbal communication, active listening, multitasking, computer literacy, basic troubleshooting, ability to work flexible hours including Saturdays. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English