About this role
Contact Center Agent I at Nbtbancorp. Location: Norwich, New York, United States. Role: resolving inquiries, processing transactions, escalating issues Requirements: High school diploma/GED required; associate's preferred. Customer service experience preferred. Strong written/verbal communication, active listening, multitasking, computer literacy, and basic troubleshooting. Flexible hours including Saturdays. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English