About this role
Collaboratore/trice senior Service Desk (Berna, Svizzera, CH) at Welcome to the official website of the Swiss government. Location: Bern, Bern, Switzerland. Role: monitoring incidents, managing problems, escalating issues Requirements: Completed IT vocational training or technical/commercial background with IT continuing education, minimum 5 years helpdesk/Service Management experience, service-oriented, proactive, strong analytic and communication skills, active written and spoken knowledge of two Swiss official languages and passive knowledge of the third. Category: Information Technology Seniority: Senior Level Commitment: Full Time Workplace: Onsite Languages: German, French, Italian