About this role
Concierge Agent at tastytrade. Location: Chicago, Illinois, United States. Role: delivering service, building rapport, documenting interactions Requirements: 1–2 years call center/customer service experience; strong communication, problem-solving, and product knowledge; proficiency with Salesforce Service Cloud, Slack, and Microsoft Office; comfortable commuting to office 5 days/week. Category: Customer Service Seniority: Entry Level Tools: Salesforce Service Cloud, Slack, Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English