About this role
Senior Principal Agentic AI Orchestrator at Genesys. Location: Germany or Frankfurt or Munich or Berlin. Role: advising customers, designing architectures, implementing prototypes Requirements: Bachelor's degree (Master's preferred), 8+ years experience in AI implementation/CX/solution architecture, hands-on with agentic AI and cloud environments, APIs and data pipelines, German and English fluency. Category: Information Technology Seniority: Senior Level Tools: Genesys Cloud AI Studio, CoPilot, Agentic Virtual Agent, Google CCAI, Salesforce, Microsoft, NICE CXone, AWS Connect, ServiceNow, Python, SQL, REST APIs, JSON, AWS, Azure, GCP Commitment: Full Time Workplace: Hybrid Languages: English, German