About this role
Contact Center Agent - On Site at SRP FEDERAL CREDIT UNION. Location: North Augusta, South Carolina, United States. Role: handling calls, selling services, assisting members Requirements: High school diploma/GED, 2+ years financial institution or call center experience; strong phone etiquette, detail orientation, ability to meet KPIs; proficiency with Microsoft Office and core banking systems. Category: Customer Service Seniority: Entry Level Tools: Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft Outlook, Internet Explorer, Symitar, Episys, Digital Insight, PSCU Commitment: Full Time Workplace: Onsite Languages: English