About this role
Service Agent I - IS Client Services - Full Time 8 Hour Rotating Shifts (Non-Exempt) (Non-Union) at Usc. Location: Los Angeles, California, United States. Role: Answer requests, Troubleshoot issues, Ticket management Requirements: High school or equivalent; 3 years IT experience; 2 years desktop/service desk; strong customer service; ticketing; able to learn quickly and adapt; able to work independently and in teams. Category: Information Technology Seniority: Mid Level Tools: Active Directory, SCCM, Footprints, GoToAssist Certifications: fire life safety training (la city) Commitment: Full Time Workplace: Onsite Languages: English