About this role
Customer Quality Contact Coach at TDS Telecom. Location: United States. Role: evaluating advisors, coaching advisors, analyzing trends Requirements: Associate's degree or 2 years' experience, 2+ years contact center experience, 1+ year supervisory/mentoring experience, knowledge of products and agent applications, strong written/verbal communication and coaching skills. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Remote Languages: English