About this role
Call Center Agent at Equitas Health. Location: Columbus, Ohio, United States. Role: answering calls, routing calls, deescalating callers Requirements: High school or GED, 1 year call center experience, strong phone and customer service skills, EPIC/EHR and Microsoft Office proficiency, reliable transportation and valid driver’s license, ability to maintain confidentiality and de-escalate callers. Category: Customer Service Seniority: Entry Level Tools: EPIC, Electronic Health Record (EHR), Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft Outlook Commitment: Full Time, Temporary Workplace: Onsite Languages: English