About this role
Customer Experience Agent — LATAM / Americas (Contract) at Speak. Location: Argentina or Brazil or Mexico or North America or South America. Role: handling requests, diagnosing issues, escalating bugs Requirements: 1+ years customer support experience; native-level English and professional Spanish; familiarity with US communication norms; available to work Eastern Time hours (9am–6pm ET, Mon–Fri); remote LATAM-based contractor. Category: Customer Service Seniority: Entry Level Tools: Intercom, Zendesk Commitment: Contract Workplace: Remote Languages: English, Spanish