About this role
Agente de Soporte TI at Galileo. Location: San José, San José, Costa Rica. Role: resolving incidents, supporting users, escalating issues Requirements: University student in Computer Science, knowledge of Windows, Active Directory, TCP/IP and DNS, Microsoft 365 (Outlook, Teams), basic cybersecurity, ticketing tools, and endpoint administration (e.g., Microsoft Intune). Category: Information Technology Seniority: Entry Level Tools: Windows, Active Directory, TCP/IP, DNS, Microsoft 365, Outlook, Teams, Microsoft Intune Commitment: Full Time Workplace: Onsite Languages: Spanish