About this role
Agente de Soporte TI at Galileo. Location: San José, San José, Costa Rica. Role: providing support, resolving incidents, escalating issues Requirements: University student in computer science, knowledge of Windows, Active Directory, networking (TCP/IP, DNS), Microsoft 365 (Outlook, Teams), basic hardware/software installation, ticketing tools, and basic cybersecurity practices. Category: Information Technology Seniority: Entry Level Tools: Windows, Active Directory, TCP/IP, DNS, Microsoft 365, Outlook, Microsoft Teams, Microsoft Intune Commitment: Full Time Workplace: Onsite Languages: Spanish