About this role
Strategic Sourcing - Sourcing Service Desk Agent at Mohawkmedbuy. Location: Chatham or Burlington or Thunder Bay or London or Toronto or Kingston. Role: handling inquiries, triaging requests, resolving issues Requirements: 1–3 years help desk/customer support experience; familiarity with ServiceNow or similar ticketing platforms; strong written and verbal communication; MS Office, ERP, cloud collaboration and document management experience; ability to triage and resolve sourcing inquiries. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, Microsoft Teams, Google Workspace, ServiceNow, JIRA, Zendesk, SharePoint, AdobeSign, ERP Commitment: Full Time Workplace: Hybrid Languages: English