About this role
Customer Relations Agent -- Bilingual at Firstnational. Location: Montreal, Quebec, Canada. Role: answering calls, resolving inquiries, processing changes Requirements: Post-secondary education or equivalent experience preferred; bilingual English/French; competency in Microsoft Office; strong verbal and written communication and problem-solving skills for high-volume telephone support. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English, French