About this role
CX Technology Consultant at Datacom. Location: Brisbane, Queensland, Australia. Role: advising customers, designing solutions, implementing automation Requirements: Broad CX solution design experience with CCaaS platforms, conversational and agentic AI, LLMs, API integrations, stakeholder engagement, and solution implementation for enterprise or government customers. Category: Information Technology Seniority: Mid Level Tools: Genesys Cloud, NICE CXone, Twilio Flex, Amazon Connect, Cognigy, Verse.ai, Cresta, Microsoft Power Automate, Dynamics Power Automate, LLMs Commitment: Full Time Workplace: Hybrid Languages: English