About this role
CX Technology Consultant at Datacom. Location: Melbourne, Victoria, Australia. Role: advising customers, designing solutions, deploying solutions Requirements: Experience designing CX and CCaaS solutions, Conversational/Agentic AI and LLM applications, API integrations, and stakeholder consulting across enterprise environments. Category: Information Technology Seniority: Mid Level Tools: Genesys Cloud, NICE CXone, Twilio Flex, Amazon Connect, Cognigy, Verse.ai, Cresta, Microsoft Power Automate, Dynamics Power Automate, Large Language Models (LLMs) Commitment: Full Time Workplace: Hybrid Languages: English