About this role
Guest Experience Agent - Florence (m/f/d) at Numa. Location: Florence, Tuscany, Italy. Role: Manage inquiries, Check-in support, Resolve issues Requirements: Fluent in English and Italian; strong communication; tech-savvy with booking systems; flexible for rotating shifts; on-site role. Category: Customer Service Seniority: No Prior Experience Required Tools: Email, WhatsApp, Booking systems Commitment: Full Time, Contract Workplace: Onsite Languages: English, Italian