About this role
Contact Center Agent - Full-Time at Resource One Credit Union. Location: Dallas, Texas, United States. Role: responding calls, assisting members, documenting interactions Requirements: High school diploma or equivalent and minimum 1 year customer service experience; strong communication, problem-solving, and CRM proficiency; must pass credit, background, and drug screening. Category: Customer Service Seniority: Entry Level Tools: CRM, multi-line phone systems Commitment: Full Time Workplace: Onsite Languages: English