About this role
BankOnBuffalo, ITM Agent at CNB Financial Corporation. Location: Clarence, New York, United States. Role: assisting clients, processing transactions, troubleshooting issues Requirements: High school diploma/GED required, related ITM/contact center experience, strong communication and digital literacy, ability to perform transactions and troubleshoot ITM/online banking; background screening required. Category: Customer Service Seniority: Entry Level Tools: eBanking, ITM software/hardware, contact center chat/email technology, debit card system, statement processing system, telephone systems, email, internet, intranet Commitment: Full Time Workplace: Onsite Languages: English