About this role
Junior Contact Center Agent (Roadside Assistance) at Volkswagen AG. Location: Palmela, Setúbal District, Portugal. Role: providing assistance, resolving complaints, updating databases Requirements: High-school diploma, native/C1 German and fluent English, shift availability, familiarity with CRM and help desk/remote support tools; customer service experience preferred. Category: Customer Service Seniority: Entry Level Tools: CRM, help desk software, remote support tools Commitment: Full Time Workplace: Remote Languages: German, English