About this role
Customer Service Agent at JAPGEST, S.A.. Location: Paredes, /, Portugal. Role: answering calls, handling complaints, documenting reports Requirements: Provide telephone customer service, analyze complaints, prepare reports, open customer cases in internal platforms, liaise with finance and regulators. Requires 12th grade, ~1 year customer service experience, English and Microsoft Office skills, and Category B driving license. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Certifications: driver (b) Commitment: Full Time Workplace: Onsite Languages: Portuguese, English