About this role
Customer Care Agent - English + Another language at dormakaba International Holding GmbH. Location: Sofia, Sofia City, Bulgaria. Role: providing support, entering data, de-escalating customers Requirements: Fluent C1 English and a European language, customer support experience, CRM and Microsoft Office proficiency, data entry/verification, de-escalation and strong communication skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, CRM Commitment: Full Time Workplace: Hybrid Languages: English, Bulgarian