About this role
Agent de support technique / Technical Support Agent at Valsoft Corporation. Location: Trois-Rivières or Canada. Role: responding requests, resolving issues, documenting interactions Requirements: Bilingual (EN/FR) with college diploma or related education, B2B customer service experience, strong comfort with technology; SaaS, ticketing/CRM experience is an asset. Category: Customer Service Seniority: Entry Level Tools: SaaS software, Ticketing systems, CRM Commitment: Full Time Workplace: Hybrid Languages: English, French