About this role
Guest Relations Agent | Downtown Cairo, Egypt at Talent-360.me. Location: Cairo, Cairo Governorate, Egypt. Role: managing communication, resolving issues, supporting bookings Requirements: 1–3 years STR or hotel experience; guest relations/front office/reservations experience; Arabic and English (B2) required; familiarity with CRM, WhatsApp Business, OTAs; sales/upselling experience advantageous. Category: Customer Service Seniority: Entry Level Tools: CRM, WhatsApp Business, Airbnb, Booking.com, OTAs Commitment: Full Time Workplace: Onsite Languages: Arabic, English