About this role
IT Technical Support Agent at Fortune Brands. Location: Las Vegas, Nevada, United States. Role: resolving tickets, troubleshooting hardware, publishing articles Requirements: Associate degree in IT, 2+ years service/desktop support, experience with Windows desktops, Active Directory, printers/barcode devices, mobile device support, ServiceNow, ITIL, and strong customer service and communication skills. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Microsoft Active Directory, Microsoft Windows 11 Commitment: Full Time Workplace: Onsite Languages: English